Wednesday, March 3, 2010

Better Business Process Management BPM

Better Business Processes
by Kirk Tracy
"We see a lot of mix between analog and digital processes in records management today. For instance, you can access forms or applications on a website but you need to print the application out to complete and sign. Chances are pretty good that as the application is processed, it will be scanned and once again become a digital document. This illustrates my point of diverse procedure, going from paper to digital and digital back to paper. The technology exists for the form to be filled out on line and all the meta data entered saved to your ECM. The level of commitment to business processing without paper needs to expand to the complete transaction, not just a part of it. When the form or application or waiver is found online, then the user should be able to open and complete the document, then hit transmit or send and the electronic file goes into the ECM and the meta data from the completed fields is used to populate any future transactions."

We currently have these functions available to improve your business process. Our eForm functions include capturing secure signatures, accepting processing, application, or document fees, and routing these eForms automatically through your normal business process electronically.
The benefits of this are many, but the most significant are increasing processing speed, properly and completely filled out forms, and the ease of retrieving documents with a few clicks of the mouse. You will never lose a form again.

If you use paper forms and need to improve your business process of how these forms move through your office, you should implement the use of eForms with an ECM solution. It will save you time and money.